Identified - Aruba, the manufacturer of our device registration solution, was recently acquired by Hewlett-Packard. As part of this transition, HP is rebranding the Aruba ClearPass QuickConnect software and has released an updated version on the Google Play Store. Unfortunately, this rebranding and software update have temporarily impacted the registration process for Android devices on the network. They have broken the hyperlink in their software, which still points to the older (now deleted) version of the ClearPass QuickConnect App.
To ensure a smooth registration, we recommend that users download the new HP 'ClearPass QuickConnect' software on the Google Play Store before proceeding with the Intranet Instructions.
We have informed Hewlett-Packard of this issue, and they are trying to resolve it.
Mar 14, 2025 - 10:29 GMT
Scheduled -
What is being done? The Published Applications Service (Horizon) will have an extended maintenance period.
When is it being done? Tonight, Thursday (15 May) – Friday Morning (16 May) between 12 midnight and 05:00 hours.
Who will this affect? Users of the Published Applications service.
How will this affect users? The service will have periods of unavailability during this maintenance window. We advise users not to use the service or to save their work regularly during this time.
Why is it being done? To maintain the Published Applications service.
May 15, 2025 - 12:37 BST
What is being done? University IT and our support partner are applying updates to the production Oracle EBS service.
When is it being done? From 16:00 to 17:00 on Friday, 16th May 2025.
Who will this affect? All Oracle EBS and some Business Objects users.
How will this affect users? Oracle EBS and research projects reporting in Business Objects will be unavailable during the stated periods. No orders can be generated or processed during this window.
Please log out of Oracle EBS before 16:00 on Friday, 16th May 2025.
Why is it being done? This planned maintenance will enable the Finance Department to release additional functionality in the near future. Posted on
May 08, 2025 - 15:23 BST
What is being done? University IT and our support partner are applying additional updates to the production Oracle EBS service.
When is it being done? From 07:00 to 08:00 on Monday, 19th May 2025.
Who will this affect? All Oracle EBS and some Business Objects users.
How will this affect users of the service? Oracle EBS and research projects reporting in Business Objects will be unavailable during the stated periods. No orders can be generated or processed during this window.
Why is it being done? This planned maintenance will correct a known issue identified by the suppliers.
Paul Jones - Service Manager Posted on
May 14, 2025 - 11:50 BST
Resolved -
The issue has been identified and resolved.
May 8, 15:59 BST
Investigating -
We are aware of an incident affecting some of the MFDs (multifunctional devices used for printing and copying) in some of the library sites. We are investigating the issue and will provide an update as soon as possible.
May 8, 15:01 BST
Completed -
The scheduled maintenance has been completed.
May 8, 00:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 08:00 BST
Scheduled -
What is being done? ARCCA are undertaking planned maintenance on the Hawk supercomputer and supporting infrastructure.
When is this being done? This will next take place on Wednesday 7 May 2025. This maintenance day is scheduled regularly for the first Wednesday of every month. This is to ensure maximum awareness and allow our service users to plan ahead.
Who will be affected? All users of the ARCCA Hawk University supercomputing service and supporting infrastructure.
How will this affect service users? Hawk and supporting infrastructure will be at risk and so we advise users to save their work regularly on this day.
Why is this being done? Hawk maintenance occurs as required on the first Wednesday of each month. This can be either be as a “Maintenance Outage” period or an “At Risk” period. This is to allow us to perform security patches, system upgrades, equipment replacements and other essential work.
Apr 23, 16:49 BST
Resolved -
The issue affecting the Assignment Copy tool within Turnitin has now been resolved.
May 2, 14:04 BST
Investigating -
University IT are aware of an issue accessing the Assignment Copy tool within Turnitin, and technical staff are currently investigating.
An update will be provided as soon as more information is available.
Apr 8, 15:44 BST