After logging in to the PeopleXD portal (https://pobl.cardiff.ac.uk) users may have noticed a banner detailing a PeopleXD mobile application for IOS and Android.
Please note: this application is not currently supported by University IT or by HR and does not authenticate/validate any user, meaning you cannot log in to access its features.
We would ask anyone who has installed it to remove it from their device.
We have reported this issue to the supplier and have requested they remove the banner until a working version is released, at which time we will make a further announcement.
We apologise for any inconvenience this has caused.
What is being done? ARCCA are undertaking planned maintenance on the Hawk supercomputer and supporting infrastructure.
When is this being done? This will next take place on Wednesday 4 August. This maintenance day is scheduled regularly for the first Wednesday of every month. This is to ensure maximum awareness and allow our service users to plan ahead.
Who will be affected? All users of the ARCCA Hawk University supercomputing service and supporting infrastructure.
How will this affect users? Hawk and supporting infrastructure will be at risk and so we advise users to save their work regularly on this day.
Why is this being done? Hawk maintenance occurs as required on the first Wednesday of each month. This can be either be as a “Maintenance Outage” period or an “At Risk” period. This is to allow us to perform security patches, system upgrades, equipment replacements and other essential work.
Christopher Dickson - Service Manager
Posted on
Jul 21, 13:14 BST
Resolved -
The issue that was affecting the Central Filestore service (Home & Shared drive), which also affected the Follow-me printing service, has been resolved and the services are restored.
We apologise for the inconvenience caused.
Jul 23, 10:22 BST
Update -
Dear colleague
The issue affecting the Central Filestore service (Home & Shared drive) is also affecting the Follow-me printing service. The resolver teams are continuing to investigate the issue.
Once again, we apologise for the inconvenience caused.
Jul 23, 10:14 BST
Investigating -
Dear colleague
We have been made aware of an issue affecting the Central Filestore service (Home and Shared Drives), and the resolver teams are currently urgently looking into the issue. We will keep you informed of developments, and we apologise for any inconvenience caused.
Jul 23, 09:47 BST
Jul 22, 2021
Unresolved incident: PeopleXD mobile app (formerly CoreHR mobile app).