Update - Both wired and wireless network services remained operational and stable throughout the weekend, with no repeat of the incident seen on Friday.
In order to confirm the service remains stable under normal operational load, we will continue to monitor for the rest of today (Monday 26th Sept) before taking a final decision to close the incident.
Sep 26, 2022 - 08:57 BST
Monitoring - The issue that caused intermittent network access across campus has now been mitigated, and at time of writing (6pm), both wired and wireless network services are fully operational.
Engineers will continue to monitor the network throughout the weekend.
Thank you for your patience during this incident.
Sep 23, 2022 - 18:05 BST
Update - Update:
Engineers continue to work to resolve the ongoing network issues. Impact is as follows:
- Wireless network is intermittently unavailable across campus including halls of residence
- Wired network is intermittently unavailable in specific locations including Abacws, sbarc/spark, Centre for Student Life, Music, Translational Research Hub and halls of residence.
Students attempting to on-board devices to the network, including visiting the IT Clinics, are asked to be patient whilst these issues are resolved. If unable to on-board, please try later.
Apologies for the inconvenience this is causing. Please subscribe to this incident to receive automatic updates.
Sep 23, 2022 - 14:11 BST
Update - We are continuing to investigate this issue.
Sep 23, 2022 - 13:32 BST
Investigating - University IT are currently aware of connection issues with Eduroam wireless network on campus. Engineers are investigating as a matter of urgency.
Sep 23, 2022 - 13:10 BST