IT Service Status Page

All Systems Operational

About This Site

This page details the current status of services maintained by Cardiff University, and select external service providers.

If this page does not reflect your experience with our services, please contact the Service Desk at
it-support@cardiff.ac.uk
+44 (0)29 2251 1111.

Communication & Collaboration Operational
Email & Calendar (Outlook) Operational
Microsoft Teams Operational
Netcall (Call Centre functionality) Operational
Telephony (Microsoft Telephony) Operational
Viva Engage Operational
Corporate Reporting, Data and Analytics Operational
Business Objects Operational
Business Intelligence Operational
Computers, Software, & Printing Operational
Desktop, Laptops, & Mobile devices Operational
Printing, Copying, & Scanning Operational
Published Applications (Horizon) Operational
Remote Access to a Campus Computer Operational
File Storage Operational
Home & Shared drive (H: & S:) Operational
Microsoft Cloud Storage Operational
Finance Systems Operational
Financial and Procurement System (Oracle-EBS) Operational
Help & Support Operational
Service Desk Support (IT single point of contact) Operational
IT Portal (Self Service ticket logging) Operational
Student Enquiry (GECKO) Operational
HR & Student Record Systems Operational
PeopleXD (Core HR) Operational
SIMS (Admin) Operational
Library Systems Operational
Electronic Resources Operational
Library Management System (ALMA) Operational
LibrarySearch (Primo) Operational
Reading Lists (Leganto) Operational
Network Operational
Wired Network Connectivity Operational
Wireless Network Connectivity Operational
Virtual Private Networks (VPN) Operational
Public Website & Intranet Operational
Public Website (Squiz) Operational
Intranet (Squiz) Operational
Research Operational
ARCCA Processing and Analysis (Hawk) Operational
ORCA & Manage My Publications Operational
Research Data Store Operational
Research Portal (Converis) Operational
Research Data Repository (Figshare) Operational
Room & Equipment Bookings Operational
Reserve (TimeEdit) Operational
Resource Booker Operational
Room Bookings (Syllabus Plus / Scientia) Operational
Student Systems Operational
Learn Plus (Panopto) Operational
Mahara Operational
Residences Student Portal (Accommodation) Operational
Student App Operational
Student Records (SIMS Online) Operational
Student Timetable Operational
Turnitin Operational
VLE (Learning Central) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Turnitin Feb 7, 2026 16:00-22:00 GMT

Turnitin

What is being done?
Standard system maintenance conducted by the suppliers.

When is it being done?
Saturday, 7 February 2026, 16:00 – 22:00.

Who will this affect?
All users of the Turnitin service. 

How will this affect users of the service?
Turnitin functionality such as submissions, plagiarism checks and marking will be unavailable during the stated period.   

Why is it being done?
Scheduled maintenance conducted by suppliers. 

Paul Jones - Service Manager
Posted on Jan 15, 2026 - 15:46 GMT
Jan 24, 2026

No incidents reported today.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026
Oracle EBS Planned Maintenance: 16th – 19th January 2026
Completed - The scheduled maintenance has been completed.
Jan 19, 10:41 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 17:00 GMT
Scheduled -

Oracle EBS Planned Maintenance: 16th – 19th January 2026



What is being done?
University IT and our support partner are applying security and application updates to the production Oracle EBS service.

When is it being done?
Between 17:00, 16th January and 12:00, 19th January 2026.

Who will this affect?
All Oracle EBS and some Business Objects users.

How will this affect users?
Oracle EBS and research projects reporting in Business Objects will be unavailable during the stated periods. No orders can be generated or processed during this window.

Please log out of Oracle EBS before 17:00 on Friday, 16th January 2026.

From 17:00, Friday, 16th January, the Oracle EBS tile in Horizon will be temporarily removed. It will reappear once the maintenance work is completed and the system is fully operational on Monday, 19th January.

Why is it being done?
This maintenance is essential to maintain support.

We apologise for any inconvenience this causes.
Jan 14, 13:56 GMT
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

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