Please remember computers that were powered off ahead of the electrical works in Redwood will need to be powered back on to allow you to remotely connect to them.
Thank you for your patience.
Posted May 03, 2024 - 14:02 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 03, 2024 - 13:23 BST
Scheduled
The electrical power work in the Redwood building was completed on Thursday late afternoon, 2 May 2024.
On-site access and remote access to the computers in the Redwood building is now working as normal; however you will need to ensure that any computers are switched on again to allow you to remotely connect to them.
While we had hoped to begin restarting ARCCA Hawk services on Thursday afternoon, this process was delayed in order to grant Estates some additional time to complete their essential maintenance work. We will of course update you once ARCCA Hawk services have been fully resumed.
Once again, apologies for the inconvenience caused by this service outage.
Posted May 03, 2024 - 13:23 BST
This scheduled maintenance affected: Research (ARCCA Processing and Analysis (Hawk)).