Staff access has also been restored, however there are some changes to how you will need to access these. For details on this please refer to the Remote access to university systems Intranet page.
If you are unable to remotely access the services you require via the methods on this page, then please log a call via the IT Service Desk Portal. To do this:
Log in to the IT Service Desk Portal
Select “Open a ticket”
Search for “Remote access to IT services”
Click "Request" on the resulting ticket and complete as required
Access to remote applications is now available via the usual methods. Further details are available on the Virtually access software applications Intranet page.
Please note that remote access to campus-based computers remains unavailable for now, however work is underway to restore this aspect. If you wish to use an on-campus machine you will need to attend in person.
Thank you for your patience whilst we have been working on this resolution.