Network and Onboarding Maintenance – University wide

Scheduled Maintenance Report for Cardiff University

Completed

The scheduled maintenance has been completed.

Posted Sep 07, 2023 - 17:45 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 05, 2023 - 15:45 BST

Scheduled

What is being done?
As part of ongoing network maintenance and service improvements, we are upgrading an essential component of the network.

When is it being done?
Between 09:00 on Tuesday, 5th September and 17:00 on Thursday, 7th September 2023.

Who will this affect?
- IT Services are at risk for all users.
- Anyone attempting to onboard a device to the network.

How will this affect users of the service?
Onboarding of devices will be unavailable during the stated period. Anyone with a certificate due to expire during this period will need to onboard will need to complete this before or wait until after.

Please note: if your certificate expires you will not be able to connect to eduroam on university premises until you have onboarded your device.

Student guidance is available at
https://intranet.cardiff.ac.uk/students/it-support/wireless-and-remote-access/using-wireless/connect-to-the-wireless-network
Staff guidance is available at
https://intranet.cardiff.ac.uk/staff/supporting-your-work/it-support/wireless-and-remote-access/using-wireless/connect-to-the-wireless-network

All IT services are at risk during the maintenance window.

Why is it being done?
Essential network maintenance.

Kevin Villis/Christopher Dickson - Service Managers

Posted Sep 05, 2023 - 15:31 BST

This scheduled maintenance affected: Network (Wired Network Connectivity, Wireless Network Connectivity).