Login issues following authentication change

Incident Report for Cardiff University

Resolved

The issue affecting login to services after the authentication change have now been resolved.

Posted Nov 04, 2024 - 11:03 GMT

Monitoring

Following the advertised change to authentication this morning, some staff and students may find they continue to be directed to the previous login screen.

If you experience this issue, it can be resolved by clearing your browser cache and cookies or trying with an alternative browser.

If you require any further support or assistance, please contact the IT Support Team on 029 22 511111

Thank you.

Posted Oct 22, 2024 - 09:47 BST