myPrint and Staff Print
Scheduled Maintenance Report for Cardiff University
The scheduled maintenance has been completed.
Posted Jul 02, 2024 - 21:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 02, 2024 - 17:00 BST
What is being done?
We are updating the software (Papercut) underpinning the myPrint and Staff Print services.

When is this being done?
Tuesday 2 July between 17:00 and 21:00 hours.

Who will be affected?
Users of the myPrint and Staff Print services may briefly be affected.

How will this affect users of the service?
A very brief printing delay or outage during the above times may be experienced as services are restarted. The restarts will be staggered to minimise any impact on the print services.

Printing devices (MFDs) should automatically return to operational state following the upgrade. However, some may require a restart (power down & power back up) if connectivity is lost.

Why is this being done?
To ensure we are running the latest version of the Papercut application, maintaining the integrity of the printing services.
Posted Jun 21, 2024 - 14:55 BST
This scheduled maintenance affected: Computers, Software, & Printing (Printing, Copying, & Scanning).