University Phones - Refuge and Common areas
Incident Report for Cardiff University
Resolved
This incident has been resolved.
Posted Oct 31, 2024 - 11:04 GMT
Monitoring
Microsoft has implemented a fix and we are monitoring the service.
Posted Oct 30, 2024 - 10:17 GMT
Investigating
We are aware that Common Area and Refuge phones are temporarily offline. Engineers are working on a solution.
The symptoms are that there is no dial tone and a triangle has appeared at the top left of the phone's screen.

I will update this page when I have further information.

Adrian
Posted Oct 30, 2024 - 09:44 GMT
This incident affected: Communication & Collaboration (Desktop Telephony).