Data Centre – database migration works - Service Impact
What is being done? University IT will be migrating the databases associated with several services between the Redwood and Park Place data centres.
When is it being done? From 07:30 to 13:00 Sunday, 16th November 2025.
Who will this affect? Users of the services listed below.
Business Intelligence Central RedCap Service Gladstone Sports Booking Kinetics myPrint PAC Door Control Pisa Published Applications and Desktops Service (Horizon) QFM Qpulse Residences Room Services Salto Door Control Student Timetable (via the Student App) Trust ID Validate UK Worktribe
How will this affect users? The services, which these databases underpin, will be unavailable for approximately 1 to 2 hours during the advertised window.
Door access will be unaffected, but ID cards cannot be changed nor new cards issued during this time.
Please note: The Published Applications and Desktops Service is a gateway to other applications such as Oracle EBS, and for remote access to an on-campus, managed Windows computer. Any services accessed via this route only will also be unavailable during this time.
Why is it being done? This is essential data centre maintenance.
Posted Nov 14, 2025 - 11:17 GMT
This scheduled maintenance affects: Finance Systems (Financial and Procurement System (Oracle-EBS)), HR & Student Record Systems (PeopleXD (Core HR), SIMS (Admin)), Computers, Software, & Printing (Printing, Copying, & Scanning, Published Applications (Horizon), Remote Access to a Campus Computer), Corporate Reporting, Data and Analytics (Business Intelligence), and Room & Equipment Bookings (Room Bookings (Syllabus Plus / Scientia)).