Turnitin: Issue accessing Turnitin UK

Incident Report for Cardiff University

Resolved

We were made aware of reports of some users encountering issues when attempting to access Turnitin today.
Turnitin have provided the following information relating to this:

"Due to an unexpected service incident, you may have been unable to access Turnitin UK classes and assignments today. Users accessing via an integration have also been affected. Administrators may have also experienced errors when accessing their portal. We are pleased to advise that service has been restored.

The incident occurred between the following times:
BST: Tuesday, 19th May 2026 12:50 - 14:20"

Posted May 19, 2026 - 13:00 BST