Oracle EBS - Performance issues following upgrade
Incident Report for Cardiff University
Resolved
This incident has been resolved.
Posted Jul 02, 2024 - 14:53 BST
Monitoring
A fix has been implemented and we are monitoring the results. Please consider the service as running at risk until further notice.

We apologise for any inconvenience this is causing.
Posted Jun 19, 2024 - 16:07 BST
Investigating

Oracle EBS - performance issues following upgrade



Following the upgrade of Oracle EBS, we are experiencing some performance issues. As a result, some users are unable to access the service.

The priority is to restore service for all as quickly as possible. Once restored the investigation will continue with our supplier, but the service will remain at risk until further notice.

We apologise for any inconvenience this is causing.
Posted Jun 19, 2024 - 15:32 BST
This incident affected: Finance Systems (Financial and Procurement System (Oracle-EBS)).