Internet and Intranet (Squiz) Impacted by Global Cloudflare Incident

Incident Report for Cardiff University

Resolved

Cloudflare has announced this incident is resolved. Our support partner, Squiz, has also confirmed normal service has resumed, but will enhance monitoring for an extended period.

Posted Nov 19, 2025 - 07:59 GMT

Monitoring

Internet and Intranet (Squiz)

There is a global issue currently affecting Cloudflare, which acts as a caching tier for Cardiff University’s public website and intranet sites. The system is unable to process the necessary checks to validate normal traffic and is not permitting access to the target service, e.g., www.cardiff.ac.uk and intranet.cardiff.ac.uk.

This has been reported to our support partner, Squiz, who are working with Cloudflare to resolve this issue as quickly as possible.

We apologise for any inconvenience this is causing.

Posted Nov 18, 2025 - 13:43 GMT

This incident affected: Public Website & Intranet (Public Website (Squiz), Intranet (Squiz)).