Issue with access to Home drives and SIMS Client

Incident Report for Cardiff University

Resolved

The issue with affecting access to Home drives has now been resolved.

Posted Feb 04, 2026 - 09:05 GMT

Monitoring

A fix has been implemented and the issues affecting the Home drives and SIMS Client should now be resolved. Engineers are continuing to monitor the services.

Posted Feb 03, 2026 - 12:56 GMT

Investigating

University IT are aware of an issue with accessing Home drives and, by association, SIMS Client and technical staff are currently investigating.

An update will be provided as soon as more information is available.

Posted Feb 03, 2026 - 11:24 GMT

This incident affected: File Storage (Home & Shared drive (H: & S:)) and HR & Student Record Systems (SIMS (Admin)).