Turnitin - slowness

Incident Report for Cardiff University

Resolved

Our suppliers have indicated that the issue affecting the Turnitin has now been resolved.

Posted Mar 23, 2023 - 14:07 GMT

Identified

The suppliers have identified the issue and are in the process of clearing the backlog.

Further updates will be provided in due course.

Posted Mar 23, 2023 - 14:03 GMT

Investigating

University IT have received an alert from the suppliers of Turnitin stating that users of the service may find that submissions are slower to upload and generate a Similarity Report.

An update will be provided as soon as more information is available.

Posted Mar 23, 2023 - 11:56 GMT

This incident affected: Student Systems (Turnitin).