Paygate – Test mode

Scheduled Maintenance Report for Cardiff University

Completed

The scheduled maintenance has been completed.

Posted Dec 08, 2025 - 12:00 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 08, 2025 - 09:00 GMT

Scheduled

Paygate – Test mode

What is being done?
University IT and Paygate are testing a new secure mechanism for the submission of payment requests.

When is it being done?
Between 09:00 and 12:00 on Monday, 8th December 2025.

Who will this affect?
All Paygate users.

How will this affect users?
The service will run in “test” mode and will display a banner indicating this. Paygate users can log in during this period but must not attempt to submit any BACS, Direct Debit or AUDDIS file payments (Automated Direct Debit Instruction Service).

Any submissions made during this period will not be processed and will not complete.

Why is it being done?
This is necessary to enhance security of the service.

Posted Dec 05, 2025 - 15:28 GMT