Intermittent issues affecting access to SIMS Client via RAS

Incident Report for Cardiff University

Identified

We have identified an intermittent issue affecting access to the SIMS Client via RAS. Our technical staff are working on resolving this. If a SIMS Client user experiences issues accessing the client via RAS, they are advised to shut down the RAS instance and retry.

Posted Oct 13, 2026 - 16:39 BST

This incident affects: HR & Student Record Systems (SIMS (Admin)).