IT Service interruption - Heath Park Campus Electrical Maintenance
Scheduled Maintenance Report for Cardiff University
The scheduled maintenance has been completed.
Posted Dec 21, 2023 - 10:10 GMT
Building Power Outage: IT services interruption on 13/09/2023

What is being done?
Cardiff & Vale UHB Estates are carrying out work which will affect electrical power at the Heath Park campus.

How will this affect users?
Electricity supply: Staff and Students on site may find that their building experiences interruptions to electrical power supply. Cardiff University Estates will liaise through the appropriate channels regarding who is affected and how. Users are reminded that it is advisable to power down any IT equipment in advance of any loss of power where possible.

Network: Some of University IT’s equipment will also be impacted by the electrical power interruptions, and this will cause a knock-on effect resulting in interruptions to the Cardiff University Network service – including wired, wireless and telephone services.

Data Centre services: Customers who have agreements in place to have their computer equipment located within Cardiff University IT network equipment rooms on the Heath Park campus should be aware that they might lose power or network connectivity. It is highly advisable for any such customers to arrange to pre-emptively shutdown down any such equipment in a controlled manner ahead of the work beginning, and similarly to arrange for it to be powered back on after the electrical work is completed.

Who will be affected and When is it being done?

Building Name Date and Time Comments
Heath Park campus Wednesday 13th September

From 7am to 11am
Buildings which do not lose power may still experience interruption to networking services.
All users on the Heath Park campus should assume that networking services will be unavailable throughout the advertised period.

Why is it being done?
This forms part of Cardiff & Vale University Health Board maintenance activities on their estate.
Posted Sep 13, 2023 - 10:01 BST
This scheduled maintenance affected: Network (Wired Network Connectivity, Wireless Network Connectivity, Virtual Private Networks (VPN)).