Issues affecting access to various services via Horizon

Incident Report for Cardiff University

Resolved

This incident has been resolved, we apologise for any inconvenience this may have caused.

Posted May 29, 2026 - 15:50 BST

Monitoring

A fix has been implemented and the issues affecting access to services via Horizon should now be resolved. Engineers are continuing to monitor the service.

Posted May 28, 2026 - 15:52 BST

Investigating

University IT are aware of an issue affecting access to various services via Horizon, and technical staff are currently investigating.

An update will be provided as soon as more information is available.

Posted May 28, 2026 - 15:07 BST

This incident affected: Finance Systems (Financial and Procurement System (Oracle-EBS)) and HR & Student Record Systems (SIMS (Admin)).