We are currently restoring the ARCCA-hosted virtual machine services (VMs); however the other research computing services as previously reported continue to remain unavailable.
We believe we have identified the cause of the issue, and are working with our supplier with a view to restoring full service, tomorrow morning (Friday 26 June). We will provide a further update in due course.
We apologise for any inconvenience that this interruption is causing.
Posted Jun 25, 2026 - 14:15 BST
Investigating
We are aware of an issue currently affecting the following services: • ARCCA Falcon HPC compute cluster and associated supporting services • ARCCA STAR compute and Storage (Falcon) • ARCCA SoftIron storage • ARCCA Ser Cymru Storage • ARCCA Physics storage (EC) • ARCCA-hosted virtual machines (VMs)
This issue is under urgent investigation.
Posted Jun 25, 2026 - 10:53 BST
This incident affects: Research (ARCCA Processing and Analysis (Falcon)).