Issues downloading and Installing Cardiff University Wi-Fi certificate for eduroam

Incident Report for Cardiff University

Investigating

We are currently experiencing issues where personal devices being configured to connect to eduroam are unable to download the required certificate, and as a result the configuration process is failing.

Network specialists are aware and are working on a solution.

In the meantime, it is recommended that users connect their personal devices via CU-Wireless.

We apologise for the disruption this may cause.

Posted Nov 03, 2026 - 14:25 GMT